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Advisory Councils, Board Memberships, Panel Participation, Public Speaking
Industry Association and Foundation Participation
Collision Industry Conference, CIC, 1992-Present - Participating member supporting the ongoing work of CIC in bringing collision repair, insurance and automotive aftermarket industry personnel together as a forum for understanding and advancement of issues affecting the industry and its members.
MSO Symposium Advisory Board, 2014-2018 - Collaborate on the design and development of the MSO Symposium's conference presenters and presentation content in connection with NACE and Automechanika.
Collision Industry Foundation, 2008-2012 – Strategic intra-industry plan, organization, and development for a 501(c)(3) foundation to create a sustained vehicle for positive growth and evolution of the foundation whose mission is to support and help direct charitable programs and activities of interest to the collision repair industry.
Public Speaking, Conference, Forum, and Panel Participation
Selected speaking, conference, and panel engagements include:
Collision Repair Executive Webcast (CREW) – Initiated in October 2006, this bimonthly Webcast provides industry information, trends and insights through subject matter and company-specific experts focusing on the collision repair, property and casualty insurance, OEM, and automotive aftermarket industries. For more information visit CREW WEBCAST
2020 MSO Symposium - Presented a macro-level view of the evolving U.S. collision repair industry including insights from the Romans Group industry research which follows trends on consolidation, private equity, and the auto physical damage landscape. November 2020, virtual symposium.
2019 MSO Symposium - With the opening presentation, Advancing Our Insights Into the Collision Repair Market; remarks covered the continuing consolidation within the collision repair industry and the broader auto physical damage landscape, timely information on private equity investments, a preview of analysis on the collision repair and auto insurance industries, and remarks on the evolving OEM certification movement. November 2019, Las Vegas, Nevada.
Automotive Color and Supply Education Day - presentation on the importance and impact of scale with U.S. consolidators and MSOs along with other auto physical damage, insurance and technology segments, as well as current trends within the evolving collision repair landscape. May 14, 2019, Indianapolis, Indiana.
PPG Platinum Distributor Annual Conference - presentation on the Evolving United States and Canadian collision repair industries. February 22, 2019, Orlando, Florida.
Penske Automotive Collision Performance Group - collision repair industry update presentation. September 24, 2018, Providence, Rhode Island.
NACE MSO Symposium - presentation on a Profile of the Evolving Collision Repair Marketplace. August 9, 2018, Atlanta, Georgia.
CARSTAR North American Conference Momentum 18 - presentation on the United States and Canadian collision repair industries. August 2, 2018, Calgary, Canada
Car-O-Liner Distributor Meeting - presentation on the current situation and future direction of consolidation within the U.S. and Canadian collision repair markets. October 30, 2017, Las Vegas, Nevada.
Fender Bender Management Conference - Panel discussion, Recipe for Discuss, with Dean Fisher, COO CARSTAR, David Roberts, Managing Director, Focus Investment Banking, and Randy Sattler, Manager, Rydell Collision Center. Panel explored greater OE influence, evolving insurance programs, customer expectations, training standards, new business models, and how does a repairer choose? - what are the right ingredients for a shop's success in today's complex market. September 27-29, 2017, Chicago, Illinois.
2017 MSO Symposium - Opening speaker presentation, A Snapshot of the Collision Industry Today and Tomorrow, which included current industry trends, insights and statistics as well as outlooks into the future of the industry. July 26, 2017, Chicago, Illinois.
PBES 2017 Conference - Presentation to PBE distributors, paint refinish and material suppliers on Managing Change in the PBE Market: Grow and Thrive or Sell, and moderator of a panel on the business and market dynamics affecting the PBE industry and the expectations for the future of a successful distributor. May 18, 2017, Chicago, Illinois.
Uni-Select Board Presentation - Uni-Select Board of Directors and executive management team presentation on the collision repair industry evolving landscape and ongoing structural transformation. October 2, 2016
Penske Performance Group Presentation - Presentation to Penske Collision & Truck Repair Performance Group on the evolving landscape and structural transformation in the collision repair and auto physical damage industries. August 22, 2016, Fayetteville, North Carolina.
2016 MSO Symposium - Opening presentation featuring an industry update and including industry insights and statistics that will highlight MSO activity and impact on the collision repair industry. August 11, 2016, Anaheim, California.
Coyote Vision Group - Business Performance Group presentation on the auto physical damage ecosystem's evolving landscape and structural transformation. May 21, 2016, Westminster, Colorado.
3M Global Strategic Automotive Aftermarket Leadership Conference - presentation on the collision repair property and casualty insurance auto physical damage ecosystem's evolving landscape, current situation and future view. March 14, 2016, Minneapolis, Minnesota.
FIX Auto 13th Annual National Conference - panel participation focusing on the Next Big Things affecting the collision repair industry including topics such as the rate of industry change, growth and consolidation; private equity; insurers' DRP changes; and future trends that will impact the short- and long-term structure of the collision repair industry. September 20-23, 2015, Ojai, California.
PPG-PBE Western Conference - presentation on the collision repair, property and casualty insurance and auto physical damage industries evolving landscape, current situation and future trends. September 16, 2015, Monterey, California.
Sonic Leadership Conference - presentation on the collision repair, property and casualty insurance and auto physical damage industries evolving landscape, current situation and future trends. August 11, 2015, Orlando, Florida.
NACE MSO Symposium - MSO update and state-of-the-industry address including a breakdown of the number of collision repair facilities in the industry along with information and insights on industry trends. Additionally, moderated a panel on the ABCs of financing and examining trends in consolidation and the associated financial shift. The goal of the panel was to help MSOs understand the financing alternatives available. July 2015, Detroit, Michigan.
CARSTAR National Conference - Panel participant to address industry consolidation, MSO growth, technology trends, parts procurement, claims processing, education and workforce development, length of rental, and the importance of metrics and data. Questions and responses can be viewed here. June 14, 2015, San Diego, California.
Square One Systems Inc. - Coyote Vision Group Meeting Joint presentation with David Roberts, Managing Director, Focus Investment Banking, LLC. Presentation on the evolving landscape, current situation and future trends in the collision repair, PBE, parts, and property and casualty insurance industries along with the risks and opportunities being created by the acceleration of mergers and acquisitions in the auto physical damage ecosystem, strategic and succession planning and company valuation and reconstructed EBITDA. February 19, 2015, Las Vegas, Nevada.
Square One Systems Inc. - Axalta Champions Jobber Business Council presentation on the evolving landscape, current situation and futures trends in the collision repair, PBE, and property and casualty insurance industries along with the risks and opportunities being created by the acceleration of mergers and acquisitions in the auto physical damage ecosystem. October 14-15, 2014, Chicago, Illinois.
Penske Collision Performance Group presentaton on Future Trends and Situation Review of the collision repair, property and casualty insurance, and auto phusical damage segments. September 11, 2014, Lombard, Illinois.
Uni-Select Board Meeting presentation on Collision Repair, Property & Casualty Insurance and Auto Phusical Damage industries - Evolving Landscape, Current Situation and Future Trends. August 28, 2014, Dulles, Washington DC.
PPG Performance Meeting presentation on the Evolving Collision Repair Industry; Englewood, Colorado, August 5-7, 2014.
Canadian Collision Industry Forum, CCIF, presentation on the Evolving MSO Marketplace including information on industry contraction, consolidation, convergence, and constructive trnasformation, market size, MSO leaders and rankings, segments and market comparison. Moderator for panel discussion on emerging trends. July 31, 2014, Cobo Centre, Detroit, MI.
Participant in Axial webinar on Consolidation Trends in the Automotive Aftermarket Industry; July 21, 2014. Connect to the webinar here.
Panel participant in CARSTAR 25th Anniversary Annual Franchise Member Conference speaking on collision repair industry trends. July 5, 2014, San Juan, Puerto Rico. Click here for a summary of questions and responses from the conference.
Presentation and meeting with the Canadian investment community on the evolving North American collision repair industry including the multiple forces driving consolidation, the high degree of market fragmentation, margin benefits of MSO scale, and expanding transaction multiples; on May 28 and 29, 2014, in Toronto and Montreal, Canada.
PPG Collision Industry Performance Series presentation on the Evolving Collision Marketplace. March 25, 2014, Ameristar Resort, St. Charles, Missouri.
Harris Williams Transportation & Logistics Automotive Aftermarket Sector Update. Interviewed for the January 2014 update which can be accessed here.
VanTuyl Group Collision Centers Annual Performance Meeting, Collision Repair and Property and Casualty Auto Insurance Current Situation and Future Trends. February 17-19, 2013, Dallas, Texas.
PPG Platinum Distributor Annual Conference, Collision Repair and Property and Casualty Auto Insurance Current Situation and Future Trends. February 15-17, 2013, Scottsdale, Arizona.
2012 CARSTAR National Conference, September 22-25, 2012, San Antonio, Texas. The changing macro environment and trends related to the collision repair and property and casualty insurance industries.
I-CAR Industry Event, July 18-20, 2012, San Antonio, Texas. Panel discussion moderator for Business Excellence panel and I-CAR Board Member panel on OEM repair procedures.
Allstate Innovation Services Group meeting, June 6, 2012, Northbrook, Illinois. Property and casualty insurance, collision repair and auto aftermarket industry trends and developments.
Van Tuyl Group Collision Centers Performance Meeting, February 6, 2012, Dallas, Texas. Property and casualty insurance, collision repair and auto aftermarket industry trends and developments.
Allstate Auto Claims Market Managers’ Meeting, January 18, 2012, Northbrook, Illinois. Property and casualty insurance, collision repair and auto aftermarket industry trends and developments.
Chinese Commercial Vehicle Association Parts Market Federation Industry Forum at Automechanika in Shanghai, China, December 8, 2011. Presentation topic U. S. Automotive Parts Aftermarket.
Automechanika, Shanghai, China, December 8, 2011, in conjunction with the Automotive Aftermarket Suppliers’ Association (AASA). Presentation on U.S. Collision Repair and Auto Insurance Industries – Past, Present and Future: A Window to China’s Future Automotive Aftermarket.
Aviva Insurance UK Ltd., St. Louis, Missouri, Enterprise Global Headquarters, November 16, 2011. A presentation on an overview of the property and casualty insurance and collision repair industries.
Fix Auto Annual Conference, Coeur d’Alene, Idaho, September 20-23, 2011. Participated in an industry panel discussion on “Better, Faster, More Efficient Collision Repair” including industry leadership from J.D. Power and Associates, DuPont Performance Coatings, Allstate Insurance, and FIX Auto.
Summit Body Shop Success Conference, May 2011, Chicago, Illinois. Presentation on the current and future view of the insurance and collision repair industries.
Enterprise North America Conference, April 2011, Orlando, Florida. Presentation on insurance and collision industry trends and their impact on rental.
Penske Collision Repair Managers Performance Meeting, November 2010. Presented trends and changes in the property and casualty insurance and auto physical damage aftermarket industries and the impact on the collision repair industry.
PPG MVP Conference, September 2010, Orlando, Florida. Panel participant on technology and its current and future impact on the collision repair industry.
Restoration Industry Association Board of Directors Meeting, March 2010, Atlanta, Georgia. Presentation on the property and casualty insurance industry and the strategic implications on the future direction of the restoration industry. Collision Max Managers Meeting, Philadelphia, Pennsylvania, February 2010. Presentation on Insurance and Collision Industry Trends and the Impact on Collision Repairers.
Driven Brands International Conference, Punta Cana, Dominican Republic, November 2009. Presented U. S. property and casualty insurance industry trends and changes impacting the collision repair and auto physical damage industries to Maaco franchisees.
PPG Continuing Education Instructor Development Training held at Penske Racing, Mooresville, North Carolina, October 2009. Presented industry update, financial results and trends for the property and casualty insurance and collision repair industries.
Fix Auto National Conference, September 2009, Colorado Springs, Colorado. Collision repair and property and casualty insurance industry update, trends and financial results along with a presentation on strategic sales and marketing.
PPG Platinum Annual Conference presentation on trends and future direction for the property and casualty insurance and collision repair industries in Las Vegas, Nevada, in February 2009.
Maaco 2008 Convention, Miami, Florida, October 2008. Keynote speaker on the changing trends in the collision repair, property and casualty insurance and automotive aftermarket industries and their impact on business, market and strategic segmentation and growth opportunities.
PPG Platinum Distributor Advisory Council Conference, Tucson, Arizona, October 2008. Presented at meeting as well as facilitated discussion around changing industry dynamics and the impact on PBE distributors and how they can better ensure their future viability.
Navy Current Strategy Forum, Newport, Rhode Island, June 2008. Participated with a diverse group of military, academic and business leaders to examine some of the challenges in crafting a new maritime strategy.
Participant at IBIS, May 2008, Montreux, Switzerland. The topic, Global Interchange, explored the global collision repair marketplace as relates to the world’s motor industries, vehicle safety systems and their impact on repairability, LEAN manufacturing, and insurer-repairer relationships.
Navy Current Strategy Forum, Newport, Rhode Island, June 2007. Participated with a diverse group of military, academic and business leaders to examine some of the challenges in crafting a new maritime strategy.
Participant at IBIS, May 2007, Cannes, France. This year's theme, "Wheels of Change," focused on who is the customer and who owns the customer, addressing the dynamics of insurer/repairer/consumer relationships.
Sonic Automotive Managers Development Conference, March 10, 2007, in Dallas, Texas.
Service King Collision Repair Annual Partners Conference, May 3, 2007, in Dallas, Texas.
Para Kazien Conference, Lean Throughput Solutions, Ontario, California, January 2007, speaking on Industry Insights and Trends.
Participant at IBIS, May 2006, Montreux, Switzerland. IBIS is the global forum for collision industry leaders and influencers. The “Breaking Barriers” theme focused on the need for the repair industry’s stakeholders to reassess traditional positions and seek cohesive new solutions.
Para Kazien II Conference, Lean Manufacturing and Production Improvement, April, 2006, Syracuse, New York. Panel and forum leader, speaker and facilitator for industry experts and their presentations and discussions on the property and casualty insurance industry, automotive services and physical damage aftermarket business, and market and strategic changes and trends.
PPG Split Line Distributor Conference, March 2006, Scottsdale, Arizona. Presented information and updates on the property and casualty insurance industry’s impact on collision repairers and other aftermarket segments.
Collision Industry Conference, CIC, April 2004, Nashville, Tennessee. Panel participation on collision repair networks and their value related to property and casualty insurance company DRPs.
PPG Industries' conferences, panel discussions and roundtables.
Toyota Certified Collision Center (TCCC) Body Shop Managers’ NACE Conference, November 2004, Las Vegas, Nevada.
Allstate managers’ conference for review and enhancement of its direct repair program.
Nationwide Insurance managers’ meeting for program review and implementation, 2003, Chicago, Illinois.
AIG Insurance annual strategic planning conference, 2001, Wilmington, Delaware.
Auto Body Parts Association, ABPA, 2002 Annual Conference
Collision Solutions Network, 2003 Annual Conference, Toronto, Canada. Keynote speaker on the changing trends in the collision repair, property and casualty insurance and automotive aftermarket industries and their impact on business, market and strategic segmentation and growth opportunities.
Disaster Kleenup International Inc. advisory meeting facilitation and conference participation; 1999-2008
Sonic Automotive annual conference and panel participation, 1999
Advisory Council, Concept Testing and Performance Group
MSO Symposium 2017 Advisory Board member. The 2017 MSO Symposium will take place during NACE Automechanika on July 26 in Chicago, Illinois. The symposium will offer insight on the latest trends as well as new information for vital industry topics.
Participate in Liberty Mutual Insurance Company’s collision repair advisory board from 2008-2010 for the purpose of reviewing and enhancing its Total Liberty Care, TLC, and TLC Plus direct repair programs and further developing Liberty’s next generation collision repair “Concierge” customer care direct repair program.
Keystone Automotive Industries Insurance Advisory Council formation and facilitation of its initial summit on June 28, 2007, in Chicago, Illinois. The council's input and perspective will help guide and support Keystone's future direction in working will all facets of the collision repair industry.
Keystone Automotive Industries Customer Advisory Council formation and facilitation of its inaugural meeting on January 16, 2007, in Scottsdale Arizona. The council is a key partner in creating and validating strategies that will assist Keystone achieve their mission of exceeding customers’ expectations.
J.D.Power automotive collision repair assessment concept research and testing associated with auto physical damage repair certification; Las Vegas, 2004
Planning and facilitation for The Everest Partners Performance Group, a member group of multi-location collision repair owners. The Everest Partners operate a branded network of collision repair centers across a broad multi-state geographic market. As independent repairers, they are committed to high standards of excellence in cost efficiency, quality repair, process improvement, and policyholder satisfaction.
Automotive Resources International, ARI, Technology Advisory Group, January 2006, Las Vegas, Nevada. Developed and facilitated key client technology advisory council is for client acquisition and integration and company growth and development.
Development, facilitation and participation of The CEI Group's industry advisory council for its fleet and risk automotive repair, accident management, and safety services clients from 2000 to 2005.
Global Validators, MQVP, executive advisory council participant for the review, enhancement, and implementation of its aftermarket parts quality certification program. Participants include insurers, manufacturers, distributors, and vehicle test fit center operators.
Advisor to Underwriters Laboratories, Northbrook, Illinois, for business, market, and strategic program development, partnerships, and alliances. Participated in new program initiatives related to market entrance and positioning within automotive and insurance industry segments.
Past advisory board president and committee member for CCC Information Services, Inc., Chicago, Illinois, for market and strategic development and implementation related to direct repair programs, industry consolidation matters, technology, and new products and services for the property and casualty and automotive repair and services industries.
Board of Director
Member for Disaster Kleenup International, Inc., DKI, a residential and commercial remediation, repair, restoration, and disaster recovery franchise business providing claims processing and management solutions to the property and casualty insurance and commercial property industries from 1999-2009. DKI provides its franchise membership with business, education, product, service, and networking opportunities.
Industry Expert, Advisor and Witness
Ongoing advisory role for various investment banking and consulting organizations. Ongoing property and casualty insurance and collision repair industry subject matter advisor to attorneys and companies on litigation and other legal matters.
Provided industry and market data to JPMorgan Chase & Company to support the April 2007 Solera Holdings, LLC initial public offering.
Provided expert testimony for a collision repair facility condemnation case. Testimony focus centered on the adverse business and revenue impact on a collision repair operation due to the potential loss of insurance company DRP business as a likely consequence of any final facility condemnation due to eminent domain.
Listed
Mitchell International’s Managing Your Body Shop Business, The Industry Consultant’s Guide to Success, as a professionally recognized participating consultant available to the automotive and insurance industries for business, market, and strategic development.
Industry Association and Foundation Participation
Collision Industry Conference, CIC, 1992-Present - Participating member supporting the ongoing work of CIC in bringing collision repair, insurance and automotive aftermarket industry personnel together as a forum for understanding and advancement of issues affecting the industry and its members.
MSO Symposium Advisory Board, 2014-2018 - Collaborate on the design and development of the MSO Symposium's conference presenters and presentation content in connection with NACE and Automechanika.
Collision Industry Foundation, 2008-2012 – Strategic intra-industry plan, organization, and development for a 501(c)(3) foundation to create a sustained vehicle for positive growth and evolution of the foundation whose mission is to support and help direct charitable programs and activities of interest to the collision repair industry.
Public Speaking, Conference, Forum, and Panel Participation
Selected speaking, conference, and panel engagements include:
Collision Repair Executive Webcast (CREW) – Initiated in October 2006, this bimonthly Webcast provides industry information, trends and insights through subject matter and company-specific experts focusing on the collision repair, property and casualty insurance, OEM, and automotive aftermarket industries. For more information visit CREW WEBCAST
2020 MSO Symposium - Presented a macro-level view of the evolving U.S. collision repair industry including insights from the Romans Group industry research which follows trends on consolidation, private equity, and the auto physical damage landscape. November 2020, virtual symposium.
2019 MSO Symposium - With the opening presentation, Advancing Our Insights Into the Collision Repair Market; remarks covered the continuing consolidation within the collision repair industry and the broader auto physical damage landscape, timely information on private equity investments, a preview of analysis on the collision repair and auto insurance industries, and remarks on the evolving OEM certification movement. November 2019, Las Vegas, Nevada.
Automotive Color and Supply Education Day - presentation on the importance and impact of scale with U.S. consolidators and MSOs along with other auto physical damage, insurance and technology segments, as well as current trends within the evolving collision repair landscape. May 14, 2019, Indianapolis, Indiana.
PPG Platinum Distributor Annual Conference - presentation on the Evolving United States and Canadian collision repair industries. February 22, 2019, Orlando, Florida.
Penske Automotive Collision Performance Group - collision repair industry update presentation. September 24, 2018, Providence, Rhode Island.
NACE MSO Symposium - presentation on a Profile of the Evolving Collision Repair Marketplace. August 9, 2018, Atlanta, Georgia.
CARSTAR North American Conference Momentum 18 - presentation on the United States and Canadian collision repair industries. August 2, 2018, Calgary, Canada
Car-O-Liner Distributor Meeting - presentation on the current situation and future direction of consolidation within the U.S. and Canadian collision repair markets. October 30, 2017, Las Vegas, Nevada.
Fender Bender Management Conference - Panel discussion, Recipe for Discuss, with Dean Fisher, COO CARSTAR, David Roberts, Managing Director, Focus Investment Banking, and Randy Sattler, Manager, Rydell Collision Center. Panel explored greater OE influence, evolving insurance programs, customer expectations, training standards, new business models, and how does a repairer choose? - what are the right ingredients for a shop's success in today's complex market. September 27-29, 2017, Chicago, Illinois.
2017 MSO Symposium - Opening speaker presentation, A Snapshot of the Collision Industry Today and Tomorrow, which included current industry trends, insights and statistics as well as outlooks into the future of the industry. July 26, 2017, Chicago, Illinois.
PBES 2017 Conference - Presentation to PBE distributors, paint refinish and material suppliers on Managing Change in the PBE Market: Grow and Thrive or Sell, and moderator of a panel on the business and market dynamics affecting the PBE industry and the expectations for the future of a successful distributor. May 18, 2017, Chicago, Illinois.
Uni-Select Board Presentation - Uni-Select Board of Directors and executive management team presentation on the collision repair industry evolving landscape and ongoing structural transformation. October 2, 2016
Penske Performance Group Presentation - Presentation to Penske Collision & Truck Repair Performance Group on the evolving landscape and structural transformation in the collision repair and auto physical damage industries. August 22, 2016, Fayetteville, North Carolina.
2016 MSO Symposium - Opening presentation featuring an industry update and including industry insights and statistics that will highlight MSO activity and impact on the collision repair industry. August 11, 2016, Anaheim, California.
Coyote Vision Group - Business Performance Group presentation on the auto physical damage ecosystem's evolving landscape and structural transformation. May 21, 2016, Westminster, Colorado.
3M Global Strategic Automotive Aftermarket Leadership Conference - presentation on the collision repair property and casualty insurance auto physical damage ecosystem's evolving landscape, current situation and future view. March 14, 2016, Minneapolis, Minnesota.
FIX Auto 13th Annual National Conference - panel participation focusing on the Next Big Things affecting the collision repair industry including topics such as the rate of industry change, growth and consolidation; private equity; insurers' DRP changes; and future trends that will impact the short- and long-term structure of the collision repair industry. September 20-23, 2015, Ojai, California.
PPG-PBE Western Conference - presentation on the collision repair, property and casualty insurance and auto physical damage industries evolving landscape, current situation and future trends. September 16, 2015, Monterey, California.
Sonic Leadership Conference - presentation on the collision repair, property and casualty insurance and auto physical damage industries evolving landscape, current situation and future trends. August 11, 2015, Orlando, Florida.
NACE MSO Symposium - MSO update and state-of-the-industry address including a breakdown of the number of collision repair facilities in the industry along with information and insights on industry trends. Additionally, moderated a panel on the ABCs of financing and examining trends in consolidation and the associated financial shift. The goal of the panel was to help MSOs understand the financing alternatives available. July 2015, Detroit, Michigan.
CARSTAR National Conference - Panel participant to address industry consolidation, MSO growth, technology trends, parts procurement, claims processing, education and workforce development, length of rental, and the importance of metrics and data. Questions and responses can be viewed here. June 14, 2015, San Diego, California.
Square One Systems Inc. - Coyote Vision Group Meeting Joint presentation with David Roberts, Managing Director, Focus Investment Banking, LLC. Presentation on the evolving landscape, current situation and future trends in the collision repair, PBE, parts, and property and casualty insurance industries along with the risks and opportunities being created by the acceleration of mergers and acquisitions in the auto physical damage ecosystem, strategic and succession planning and company valuation and reconstructed EBITDA. February 19, 2015, Las Vegas, Nevada.
Square One Systems Inc. - Axalta Champions Jobber Business Council presentation on the evolving landscape, current situation and futures trends in the collision repair, PBE, and property and casualty insurance industries along with the risks and opportunities being created by the acceleration of mergers and acquisitions in the auto physical damage ecosystem. October 14-15, 2014, Chicago, Illinois.
Penske Collision Performance Group presentaton on Future Trends and Situation Review of the collision repair, property and casualty insurance, and auto phusical damage segments. September 11, 2014, Lombard, Illinois.
Uni-Select Board Meeting presentation on Collision Repair, Property & Casualty Insurance and Auto Phusical Damage industries - Evolving Landscape, Current Situation and Future Trends. August 28, 2014, Dulles, Washington DC.
PPG Performance Meeting presentation on the Evolving Collision Repair Industry; Englewood, Colorado, August 5-7, 2014.
Canadian Collision Industry Forum, CCIF, presentation on the Evolving MSO Marketplace including information on industry contraction, consolidation, convergence, and constructive trnasformation, market size, MSO leaders and rankings, segments and market comparison. Moderator for panel discussion on emerging trends. July 31, 2014, Cobo Centre, Detroit, MI.
Participant in Axial webinar on Consolidation Trends in the Automotive Aftermarket Industry; July 21, 2014. Connect to the webinar here.
Panel participant in CARSTAR 25th Anniversary Annual Franchise Member Conference speaking on collision repair industry trends. July 5, 2014, San Juan, Puerto Rico. Click here for a summary of questions and responses from the conference.
Presentation and meeting with the Canadian investment community on the evolving North American collision repair industry including the multiple forces driving consolidation, the high degree of market fragmentation, margin benefits of MSO scale, and expanding transaction multiples; on May 28 and 29, 2014, in Toronto and Montreal, Canada.
PPG Collision Industry Performance Series presentation on the Evolving Collision Marketplace. March 25, 2014, Ameristar Resort, St. Charles, Missouri.
Harris Williams Transportation & Logistics Automotive Aftermarket Sector Update. Interviewed for the January 2014 update which can be accessed here.
VanTuyl Group Collision Centers Annual Performance Meeting, Collision Repair and Property and Casualty Auto Insurance Current Situation and Future Trends. February 17-19, 2013, Dallas, Texas.
PPG Platinum Distributor Annual Conference, Collision Repair and Property and Casualty Auto Insurance Current Situation and Future Trends. February 15-17, 2013, Scottsdale, Arizona.
2012 CARSTAR National Conference, September 22-25, 2012, San Antonio, Texas. The changing macro environment and trends related to the collision repair and property and casualty insurance industries.
I-CAR Industry Event, July 18-20, 2012, San Antonio, Texas. Panel discussion moderator for Business Excellence panel and I-CAR Board Member panel on OEM repair procedures.
Allstate Innovation Services Group meeting, June 6, 2012, Northbrook, Illinois. Property and casualty insurance, collision repair and auto aftermarket industry trends and developments.
Van Tuyl Group Collision Centers Performance Meeting, February 6, 2012, Dallas, Texas. Property and casualty insurance, collision repair and auto aftermarket industry trends and developments.
Allstate Auto Claims Market Managers’ Meeting, January 18, 2012, Northbrook, Illinois. Property and casualty insurance, collision repair and auto aftermarket industry trends and developments.
Chinese Commercial Vehicle Association Parts Market Federation Industry Forum at Automechanika in Shanghai, China, December 8, 2011. Presentation topic U. S. Automotive Parts Aftermarket.
Automechanika, Shanghai, China, December 8, 2011, in conjunction with the Automotive Aftermarket Suppliers’ Association (AASA). Presentation on U.S. Collision Repair and Auto Insurance Industries – Past, Present and Future: A Window to China’s Future Automotive Aftermarket.
Aviva Insurance UK Ltd., St. Louis, Missouri, Enterprise Global Headquarters, November 16, 2011. A presentation on an overview of the property and casualty insurance and collision repair industries.
Fix Auto Annual Conference, Coeur d’Alene, Idaho, September 20-23, 2011. Participated in an industry panel discussion on “Better, Faster, More Efficient Collision Repair” including industry leadership from J.D. Power and Associates, DuPont Performance Coatings, Allstate Insurance, and FIX Auto.
Summit Body Shop Success Conference, May 2011, Chicago, Illinois. Presentation on the current and future view of the insurance and collision repair industries.
Enterprise North America Conference, April 2011, Orlando, Florida. Presentation on insurance and collision industry trends and their impact on rental.
Penske Collision Repair Managers Performance Meeting, November 2010. Presented trends and changes in the property and casualty insurance and auto physical damage aftermarket industries and the impact on the collision repair industry.
PPG MVP Conference, September 2010, Orlando, Florida. Panel participant on technology and its current and future impact on the collision repair industry.
Restoration Industry Association Board of Directors Meeting, March 2010, Atlanta, Georgia. Presentation on the property and casualty insurance industry and the strategic implications on the future direction of the restoration industry. Collision Max Managers Meeting, Philadelphia, Pennsylvania, February 2010. Presentation on Insurance and Collision Industry Trends and the Impact on Collision Repairers.
Driven Brands International Conference, Punta Cana, Dominican Republic, November 2009. Presented U. S. property and casualty insurance industry trends and changes impacting the collision repair and auto physical damage industries to Maaco franchisees.
PPG Continuing Education Instructor Development Training held at Penske Racing, Mooresville, North Carolina, October 2009. Presented industry update, financial results and trends for the property and casualty insurance and collision repair industries.
Fix Auto National Conference, September 2009, Colorado Springs, Colorado. Collision repair and property and casualty insurance industry update, trends and financial results along with a presentation on strategic sales and marketing.
PPG Platinum Annual Conference presentation on trends and future direction for the property and casualty insurance and collision repair industries in Las Vegas, Nevada, in February 2009.
Maaco 2008 Convention, Miami, Florida, October 2008. Keynote speaker on the changing trends in the collision repair, property and casualty insurance and automotive aftermarket industries and their impact on business, market and strategic segmentation and growth opportunities.
PPG Platinum Distributor Advisory Council Conference, Tucson, Arizona, October 2008. Presented at meeting as well as facilitated discussion around changing industry dynamics and the impact on PBE distributors and how they can better ensure their future viability.
Navy Current Strategy Forum, Newport, Rhode Island, June 2008. Participated with a diverse group of military, academic and business leaders to examine some of the challenges in crafting a new maritime strategy.
Participant at IBIS, May 2008, Montreux, Switzerland. The topic, Global Interchange, explored the global collision repair marketplace as relates to the world’s motor industries, vehicle safety systems and their impact on repairability, LEAN manufacturing, and insurer-repairer relationships.
Navy Current Strategy Forum, Newport, Rhode Island, June 2007. Participated with a diverse group of military, academic and business leaders to examine some of the challenges in crafting a new maritime strategy.
Participant at IBIS, May 2007, Cannes, France. This year's theme, "Wheels of Change," focused on who is the customer and who owns the customer, addressing the dynamics of insurer/repairer/consumer relationships.
Sonic Automotive Managers Development Conference, March 10, 2007, in Dallas, Texas.
Service King Collision Repair Annual Partners Conference, May 3, 2007, in Dallas, Texas.
Para Kazien Conference, Lean Throughput Solutions, Ontario, California, January 2007, speaking on Industry Insights and Trends.
Participant at IBIS, May 2006, Montreux, Switzerland. IBIS is the global forum for collision industry leaders and influencers. The “Breaking Barriers” theme focused on the need for the repair industry’s stakeholders to reassess traditional positions and seek cohesive new solutions.
Para Kazien II Conference, Lean Manufacturing and Production Improvement, April, 2006, Syracuse, New York. Panel and forum leader, speaker and facilitator for industry experts and their presentations and discussions on the property and casualty insurance industry, automotive services and physical damage aftermarket business, and market and strategic changes and trends.
PPG Split Line Distributor Conference, March 2006, Scottsdale, Arizona. Presented information and updates on the property and casualty insurance industry’s impact on collision repairers and other aftermarket segments.
Collision Industry Conference, CIC, April 2004, Nashville, Tennessee. Panel participation on collision repair networks and their value related to property and casualty insurance company DRPs.
PPG Industries' conferences, panel discussions and roundtables.
Toyota Certified Collision Center (TCCC) Body Shop Managers’ NACE Conference, November 2004, Las Vegas, Nevada.
Allstate managers’ conference for review and enhancement of its direct repair program.
Nationwide Insurance managers’ meeting for program review and implementation, 2003, Chicago, Illinois.
AIG Insurance annual strategic planning conference, 2001, Wilmington, Delaware.
Auto Body Parts Association, ABPA, 2002 Annual Conference
Collision Solutions Network, 2003 Annual Conference, Toronto, Canada. Keynote speaker on the changing trends in the collision repair, property and casualty insurance and automotive aftermarket industries and their impact on business, market and strategic segmentation and growth opportunities.
Disaster Kleenup International Inc. advisory meeting facilitation and conference participation; 1999-2008
Sonic Automotive annual conference and panel participation, 1999
Advisory Council, Concept Testing and Performance Group
MSO Symposium 2017 Advisory Board member. The 2017 MSO Symposium will take place during NACE Automechanika on July 26 in Chicago, Illinois. The symposium will offer insight on the latest trends as well as new information for vital industry topics.
Participate in Liberty Mutual Insurance Company’s collision repair advisory board from 2008-2010 for the purpose of reviewing and enhancing its Total Liberty Care, TLC, and TLC Plus direct repair programs and further developing Liberty’s next generation collision repair “Concierge” customer care direct repair program.
Keystone Automotive Industries Insurance Advisory Council formation and facilitation of its initial summit on June 28, 2007, in Chicago, Illinois. The council's input and perspective will help guide and support Keystone's future direction in working will all facets of the collision repair industry.
Keystone Automotive Industries Customer Advisory Council formation and facilitation of its inaugural meeting on January 16, 2007, in Scottsdale Arizona. The council is a key partner in creating and validating strategies that will assist Keystone achieve their mission of exceeding customers’ expectations.
J.D.Power automotive collision repair assessment concept research and testing associated with auto physical damage repair certification; Las Vegas, 2004
Planning and facilitation for The Everest Partners Performance Group, a member group of multi-location collision repair owners. The Everest Partners operate a branded network of collision repair centers across a broad multi-state geographic market. As independent repairers, they are committed to high standards of excellence in cost efficiency, quality repair, process improvement, and policyholder satisfaction.
Automotive Resources International, ARI, Technology Advisory Group, January 2006, Las Vegas, Nevada. Developed and facilitated key client technology advisory council is for client acquisition and integration and company growth and development.
Development, facilitation and participation of The CEI Group's industry advisory council for its fleet and risk automotive repair, accident management, and safety services clients from 2000 to 2005.
Global Validators, MQVP, executive advisory council participant for the review, enhancement, and implementation of its aftermarket parts quality certification program. Participants include insurers, manufacturers, distributors, and vehicle test fit center operators.
Advisor to Underwriters Laboratories, Northbrook, Illinois, for business, market, and strategic program development, partnerships, and alliances. Participated in new program initiatives related to market entrance and positioning within automotive and insurance industry segments.
Past advisory board president and committee member for CCC Information Services, Inc., Chicago, Illinois, for market and strategic development and implementation related to direct repair programs, industry consolidation matters, technology, and new products and services for the property and casualty and automotive repair and services industries.
Board of Director
Member for Disaster Kleenup International, Inc., DKI, a residential and commercial remediation, repair, restoration, and disaster recovery franchise business providing claims processing and management solutions to the property and casualty insurance and commercial property industries from 1999-2009. DKI provides its franchise membership with business, education, product, service, and networking opportunities.
Industry Expert, Advisor and Witness
Ongoing advisory role for various investment banking and consulting organizations. Ongoing property and casualty insurance and collision repair industry subject matter advisor to attorneys and companies on litigation and other legal matters.
Provided industry and market data to JPMorgan Chase & Company to support the April 2007 Solera Holdings, LLC initial public offering.
Provided expert testimony for a collision repair facility condemnation case. Testimony focus centered on the adverse business and revenue impact on a collision repair operation due to the potential loss of insurance company DRP business as a likely consequence of any final facility condemnation due to eminent domain.
Listed
Mitchell International’s Managing Your Body Shop Business, The Industry Consultant’s Guide to Success, as a professionally recognized participating consultant available to the automotive and insurance industries for business, market, and strategic development.