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Collision Repair Executive Webcast


​The Collision Repair Executive Webcast (CREW) is a topical, high-level collision industry webcast with guest speakers, presentations and panel discussions on topics of interest and current events concerning the property and casualty insurance, collision repair and related auto physical damage aftermarket industries. The delivery format includes a web-based visual presentation of the content with a simultaneous audio conference call, enabling audience members to participate from the convenience of their home or office. 

This first-of-its-kind, bi-monthly communication and educational forum within the collision repair industry is the product of ongoing collaboration and participation by Vincent Romans along with Marcy Tieger of Symphony Advisors, LLC and Erick Bickett of Fix Auto.

January 1, 2016 - After almost a decade of webinars focusing on a broad range of timely and informative topics and covering the entire auto physical damage ecosystem, we have decided to cease production of CREW webinars in order for us to devote our respective time and energy to other interests that support our clients, businesses and industry initiatives.  It has been a pleasure and honor to have been so deeply integrated and to support all of the various segments within the broader auto physical damage industry through our CREW webinars.

For further information, please contact us at vincent@romans-group.com

Webcast Date

Topic

Speaker/Panelists


December 17, 2015
Speeding Toward the One-Day Repair
Rich Fish, Fix Auto
Mike Giarizzo, DCR Systems
Pat O'Neill, Bodyshop Revolution


October 29, 2015
Growing the Next Generation of Collision Repair Professionals
Clint Campbell, Texas State Technical College
Billy Huneycutt, Stanly Community College
Carlos Ojeda, Eastfield College

August 11, 2015
Does the Current System Guarantee Quality and Safe Repairs?
Doug Irish, Accuracy Driven4
Farzam Afshar, Verifacts Automotive
Mike Quinn, Assured Performance

April 2, 2015
The Growing Shortage of Qualified Collision Repair Technicians
Clark Plucinski
Executive Director, Collision Repair Education Foundation
Erick Bickett
Fix Auto

February 5, 2015
State Farm Claims Viewpoint
Russ Hoffbauer
Claims Director
State Farm Insurance

November 25, 2014
International Collision Repair Models
David Lingham
Organizer and Moderator
IBIS Worldwide

September 25, 2014
The Role of Private Equity and Investment Banks in the Collision Repair Industry
Rex Green
BBT Capital Markets
Maggie Todd
TZP Group
David Roberts
Focus Investment Banking

June 5, 2014
Thriving as a Repairer in Today's Marketplace
John Gagliano
Collex Collision Experts
Ron Richen
Precision Body and Paint
Jerry  Seida
Riverdale Body Shop

April 3, 2014
Do Good and Prosper:  CREW Explores the Industry's Not-for-Profits
Margaret Knell
Chairwoman, Women's Industry Network
Bill Shaw
Chairman, Collision Industry Foundation
Chuck Sulkala
Exec. Director, National Auto Body Council
Clark Plucinski
Exec. Director, Collision Repair Education Foundation

February 6, 2014
OE Certification from the Shop Perspective
Randy Stabler, Pride Auto Body
Chris Pohanka, Pohanka Collision Centers
Rick Wood, Cooks Collision

December 19, 2013
Push for OE Certification
Doug Craig
Service Engineering, Collision Repair Mgmt., Chrysler Group
Scott Biggs
CEO, Assured Performance Network
Travis Rice
Manager, Collision Ops., Gulf States Toyota, Inc.
Bob McDonald
Summit Consulting International, Inc.

October 11, 2013
Parts Procurement Shakeout
Tim Adelman, ABRA
Alexander Agean, uParts
Nick Bosinakis, OPS TRAX
Randy Hanson, Allstate Insurance
Terry Fortner, LKQ
Charles Lukens, APU Solutions

August 15, 2013
Today's "True Green" Shop
Valerie Davis
Co-founder and CEO, Enviromedia
Steve Schilling
President, GRC-Pirk Management
Mike Levasseur
President and COO, Keenan Auto Body

March 21, 2013
Does your staff really know what it takes to weld the vehicles of today's fleet?
John Van Alstyne
CEO & President, I-CAR
Jeff Peevy
Sr. Dir. Field Operations, I-CAR
Cliff Meaders
Vendor Mgmt, Direct Repair Network, AAA No. California
Mark Olson
COO, Verifacts Automotive

January 17, 2013
Accident Avoidance Technology
Kim Hazelbaker
SVP Highway Loss Data Institute
Greg Horn
VP, Mitchell International

December 18, 2012
PartsTrader Update
George Avery
Claim Consultant, State Farm 
Rob Cooper
CEO, PartsTrader

September 27, 2012
Exploring the Collision Repair Franchise Option
Tim Adelman
EVP Business Development, ABRA 
David Byers
Chief Executive Officer, CARSTAR
Paul Gange
President and COO, FIX Auto

August 21, 2012
ABRA's 29-Year Legacy
Rollie D. Benjamin
ABRA Co-founder and Chairman
Duane A. Rouse
ABRA President and CEO

May 17, 2012
Consumer Marketing in DRP-Dominated Environment
Mike LeVasseur
Pres and COO, Keenan Autobody 
Cathy Bonner
CEO, Service King

March 3, 2012
Developing Collision Industry Standards
Denise Caspersen
ASA Collision Division 
Paul Gange
CEO, Service King
Steve Nantau
Ford Motor Company
Mike Quinn
Caliber Collision and CIC Chairman

December 8, 2011
Changing Alternative Parts Landscape
Robert Wagman
President and Co-CEO, LKQ
Terry Fortner
Vice President of Industry Relations and Market Development, LKQ

November 17, 2011
The Investors View of the state of the Financial Markets
Rex Green
BB&T Capital Markets

September 29, 2011
Social Media: The Consumer Revolution
Rich Tornetta
CollisionMax
Craig Camacho
Keenan Auto Body

June 23, 2011
J.D. Power 2010 Auto Claims Study
Jeremy Bowler
Senior Director, J.D. Power
Mark Garrett
Research Director, J.D. Power

March 24, 2011
A panel of industry experts representing differing perspectives will look at the current situation and future impact of data privacy issues.
Erica Eversman
Vehicle Information Services 
Tony Passwater
AEII
Doug Kelly
CynCast
Nancy Fiorino
CARFAX

February 10, 2011
Collision Industry Conference future strategic priorities, goals and objectives.
Michael Quinn
Chairman, Collision Industry Conference

December 14, 2011
Not All Aftermarket Parts are Created Equal
Jack Gillis
CAPA

October 21, 2010
LKQ/Keystone & NSF Discuss Assured Quality Aftermarket Replacement Parts
Terry Fortner
VP Industry Relations & Market Development, LKQ
Robert Wagman
SVP Operations, LKQ
Robert Wm. Frayer Jr
P.E., Director of Engineering, NSF International

July 29, 2010
BB&T Capital Markets Discusses the Investors View of the Collision  Repair
Tony Cristello
Senior Vice President, Equity Research, BB&T Capital Markets

May 20, 2010
Telematics and the Connected Car
David Ferrick
Vice President and General Manager, Insurance Market, Cross Country Automotive Services

March 25, 2010
CynCast Shop Rating System
Doug Kelly
President, CynCast

February 10, 2010
Recognizing Professional Development Through Training:  Building a Framework for the Future
John Edelen
President & CEO, I-CAR

December 3, 2009
APU Solutions Industry Overview
Charles Lukens
Chief Executive Officer, APU Solutions
Scott  Westbrook
Vice President of Sales, APU Solutions

September 24, 2009
Challenging the Traditional Relationship Between OE Content and Managing Repair Costs
Bill Lopez
Director, Collision Business, OE Connection
Jordan Miller
Manager Mopar Collision Parts Sales & Marketing, Chrysler
Mark Booher
Assistant Manager Collision Parts Marketing, American Honda
Steve Bertran 
General Manager, Gates Auto Body

July 23, 2009
Challenges and opportunities facing repairers and insurers, technology’s  impact on the industry, and CCC’s vision for the future.
CCC Information Services Inc.
Jim Dickens
GM and Sr. VP, Automotive Services Group
Susanna Gotsch
Director, Industry Analyst
Mark Fincher
VP Market Solutions

June 18, 2009
Enterprise, through its rental car management approach, assists collision repair operators and property and casualty insurance companies manage rental car  expense and cycle time.
Dave Smith
Vice President Strategic Solutions, Enterprise Rent-A-Car

April 16, 2009
Panel discussion, CSI Issues, Challenges and Opportunities
John Webb
Senior Vice President, CSI Complete, Inc. 
Randy Hansen
Director, Allstate Insurance 
Rollie Benjamin
CEO, ABRA Auto Body and Glass, Inc. 
Jason Bertellotti
Senior Vice President, Mitchell International, Inc.  
Doug Kelly
President, CynCast,Inc. 
Fred Iantorno
Executive Director, CIECA

February 12, 2009
Media panel on how to position your business to succeed in a challenging 
economic environment.
Tim Sramick
Editor-in-Chief, Automotive Body Repair News
Jason Stahl
Editor, BodyShop Business
Russell Thrall
Publisher, Collision Week

November 20, 2008
A summary overview of the results of J.D. Power’s Annual Insurance Industry Customer Satisfaction Study entitled “Improving Customer Satisfaction in the Claims Process.”
Jeremy Bowler
Senior Director, Insurance Practice
Mark Garrett
Senior Research Manager, Insurance Practice

September 18, 2008 
Expert panel on "going green" relative to environmentally-friendly waterborne paint products.  The discussion focused on converting to waterborne paint, trends, and issues and opportunities.
Panel participants:
Richard Farnan, Azko Nobel
Fred Wissermann, DuPont
Doug Beuke, PPG
Nick Bartosek, Sherwin Williams

July 17, 2008
State Farm Select Service OE Parts
Electronic Ordering Program Update
George Avery
Estimatics Consultant, P&C Claims, State Farm

May 22, 2008
Allstate's Auto Physical Damage Business and Process Model "Open Platform" Next Generation Release 2.5
Bill Daly, Assistance Vice President Claims
Nick Notte, Director Auto Claims

March 20, 2008
Impacting the personal auto insurance market and factors affecting the collision repair industry.
Brian Sullivan
President, Risk Information
Editor, Auto Insurance Report

January 31, 2008
Globalization and its impact on the property and casualty insurance and collision repair industries.
Tony Aquila
CEO, Solera

November 29, 2007
J.D. Power Annual Survey Results and Rankings for Insurance Company Customer Satisfaction
Jeremy Bowler
Senior Director, Insurance Practice
J.D. Power and Associates

September 27, 2007
Panel Discussion on the state of the relationship between insurance companies and collision repairers and how to create mutual understanding, acceptance and improved working relationships.
Panel Participants:
Roger Wright, V.P. Material Damage, Personal Lines, AIG
Dan Bailey, COO, CARSTAR
Darrell Amberson, Collision Division Director, ASA
President, Lehman's Garage, Minneapolis, MN
Dan Risley, Executive Director, SCRS
Bob Passmore, Director Personal Lines
Property Casualty Insurance Association of America

July 19, 2007
Results and insights gained from Nationwide's recent advisory council.
Blue Ribbon current and future state.
Terry Fortner
AVP Material Damage Technical Claims & Auto Subrogation, Nationwide Insurance

May 24, 2007
Technology:  Current Situation and Future Outlook
Alex Sun
President, Mitchell International

March 15, 2007
Lean Manufacturing:  Differentiation through Improvements in Vehicle Repair Production Processes
Bob Briselli, Strategic Planning Consultant, DuPont
Jim Berkey, Dir. Bus. Devel., PPG Automotive Refinish
Paul Kraus, CEO, Craftsman Auto Body
Michael Giarrizzo, President and CEO, DCR Systems

January 25, 2007
Factors Impacting the Personal Auto Insurance Market and How these Factors Affect the Collision Repair Industry
Brian Sullivan
President, Risk Information
Editor, Auto Insurance Report

December 21, 2006
Collision Industry Transformation, Challenges and Opportunities
Roger Wright
Vice President, AIG Personal Lines Claims

November 16, 2006
Performance-Based Environment
Beryl Carlew
Carlew & Associates

October 26, 2006
Insurance Industry Trends
George Avery
Estimatics Consultant, P&C Claims, State Farm Insurance
The Romans Group LLC
1030 Twisted Pine Road, Golden, Colorado  80401
847.867.6722