Industry Integration

Advisory Councils, Board Memberships, Panel Participation, Public Speaking

Industry Association and Foundation Participation

• Collision Industry Foundation – Strategic intra-industry plan organization and development for a 501(c)(3) foundation to create a sustained vehicle for positive growth and evolution of the foundation whose mission is to support and help direct charitable programs and activities of interest to the collision repair industry

• CIC – Support the ongoing work of CIC in bringing collision repair, insurance and automotive aftermarket industry personnel together as a forum for understanding and advancement of issues affecting the industry and its members

Public Speaking, Conference, Forum, and Panel Participation

Selected speaking, conference, and panel engagements include:

• Collision Repair Executive Webcast (CREW) – Begun in October 2006, this bimonthly Webcast provides industry information, trends and insights through subject matter and company-specific experts focusing on the collision repair, insurance and automotive aftermarket industries. For more information visit CREW WEBCAST

• Collision Max Managers Meeting, Philadelphia, Pennsylvania, February 2010. Presentation on Insurance and Collision Industry Trends and the Impact on Collision Repairers

• Driven Brands International Conference, Punta Cana, Dominican Republic, November 2009.  Presented U. S. property and casualty insurance industry trends and changes impacting the collision repair and auto physical damage industries to Maaco franchisees

• PPG Continuing Education Instructor Development Training held at Penske Racing,Mooresville, North Carolina, October 2009. Presented industry update, financial results and trends for the property and casualty insurance and collision repair industries.

• Fix Auto National Conference, September 2009, Colorado Springs, Colorado. Collision repair and property and casualty insurance industry update, trends and financial results along with a presentation on strategic sales and marketing.

• PPG Platinum Annual Conference presentation on trends and future direction for the property and casualty insurance and collision repair industries in Las Vegas, Nevada, in February 2009.

• Maaco 2008 Convention, Miami, Florida, October 2008. Keynote speaker on the changing trends in the collision repair, property and casualty insurance and automotive aftermarket industries and their impact on business, market and strategic segmentation and growth opportunities.

• PPG Platinum Distributor Advisory Council Conference, Tucson, Arizona, October 2008.  Presented at meeting as well as facilitated discussion around changing industry dynamics and the impact on PBE distributors and how they can better ensure their future viability.

• Navy Current Strategy Forum, Newport, Rhode Island, June 2008. Participated with a diverse group of military, academic and business leaders to examine some of the challenges in crafting a new maritime strategy.

• Participant at IBIS, May 2008, Montreux, Switzerland.  The topic, Global Interchange, explored the global collision repair marketplace as relates to the world’s motor industries, vehicle safety systems and their impact on repairability, LEAN manufacturing, and insurer-repairer relationships.

• Navy Current Strategy Forum, Newport, Rhode Island, June 2007. Participated with a diverse group of military, academic and business leaders to examine some of the challenges in crafting a new maritime strategy.

• Participant at IBIS, May 2007, Cannes, France. This year's theme, "Wheels of Change," focused on who is the customer and who owns the customer, addressing the dynamics of insurer/repairer/consumer relationships.

• Sonic Automotive Managers Development Conference, March 10, 2007, in Dallas, Texas.

• Service King Collision Repair Annual Partners Conference, May 3, 2007, in Dallas, Texas.

• Para Kazien Conference, Lean Throughput Solutions, Ontario, California, January 2007, speaking on Industry Insights and Trends.

• Participant at IBIS, May 2006, Montreux, Switzerland.  IBIS is the global forum for collision industry leaders and influencers.  The “Breaking Barriers” theme focused on the need for the repair industry’s stakeholders to reassess traditional positions and seek cohesive new solutions.

• Para Kazien II Conference, Lean Manufacturing and Production Improvement, April, 2006, Syracuse, New York. Panel and forum leader, speaker and facilitator for industry experts and their presentations and discussions on the property and casualty insurance industry, automotive services and physical damage aftermarket business, and market and strategic changes and trends.

• PPG’s Split Line Distributor Conference, March 2006, Scottsdale, Arizona.  Presented information and updates on the property and casualty insurance industry’s impact on collision repairers and other aftermarket segments.

• Collision Industry Conference, CIC, April 2004, Nashville, Tennessee.  Panel participation on collision repair networks and their value related to property and casualty insurance company DRPs.

• PPG Industries' conferences, panel discussions and roundtables.

• Toyota Certified Collision Center (TCCC) Body Shop Managers’ NACE Conference, November 2004, Las Vegas, Nevada.

• Allstate managers’ conference for review and enhancement of its direct repair program

• Nationwide Insurance managers’ meeting for program review and implementation, 2003, Chicago, Illinois.

• AIG Insurance annual strategic planning conference, 2001, Wilmington, Delaware.

• Auto Body Parts Association, ABPA, 2002 Annual Conference

• Collision Solutions Network, 2003 Annual Conference, Toronto, Canada Keynote speaker on the changing trends in the collision repair, property and casualty insurance and automotive aftermarket industries and their impact on business, market and strategic segmentation and growth opportunities.

• Disaster Kleenup International Inc. advisory meetings and conferences

• Sonic Automotive annual conference and panel participation 1999

Advisory Council, Concept Testing and Performance Groups

• Participate in Liberty Mutual Insurance Company’s collision repair advisory board begun in 2008 for the purpose of reviewing and enhancing its Total Liberty Care, TLC, and TLC Plus direct repair programs and further developing Liberty’s next generation collision repair “Concierge” customer care direct repair program.

• Keystone Automotive Industries Insurance Advisory Council formation and facilitation of its initial summit on June 28, 2007, in Chicago, Illinois. The council's input and perspective will help guide and support Keystone's future direction in working will all facets of the collision repair industry.

• Keystone Automotive Industries Customer Advisory Council formation and facilitation of its inaugural meeting on January 16, 2007, in Scottsdale Arizona. The council is a key partner in creating and validating strategies that will assist Keystone achieve their mission of exceeding customers’ expectations.

• J.D.Power automotive collision repair assessment concept research and testing associated with auto physical damage repair certification; Las Vegas, 2004

• Planning and facilitation for The Everest Partners Performance Group, a member group of multi-location collision repair owners.  The Everest Partners operate a branded network of collision repair centers across a broad multi-state geographic market.  As independent repairers, they are committed to high standards of excellence in cost efficiency, quality repair, process improvement, and policyholder satisfaction.

• Automotive Resources International, ARI, Technology Advisory Group, January 2006, Las Vegas, Nevada.  Developed and facilitated key client technology advisory council is for client acquisition and integration and company growth and development.

• Development and ongoing participation for The CEI Group's industry advisory council for its fleet and risk automotive repair, accident management, and safety services clients.

• Global Validators, MQVP, executive advisory council participant for the review, enhancement, and implementation of its aftermarket parts quality certification program.  Participants include insurers, manufacturers, distributors, and vehicle test fit center operators.

• Advisor to Underwriters Laboratories, Northbrook, Illinois, for business, market, and strategic program development, partnerships, and alliances.  Participated in new program initiatives related to market entrance and positioning within automotive and insurance industry segments.

• Past advisory board president and committee member for CCC Information Services, Inc., Chicago, Illinois, for market and strategic development and implementation related to direct repair programs, industry consolidation matters, technology, and new products and services for the property and casualty and automotive repair and services industries. 

Board of Director

• Member for Disaster Kleenup International, Inc., DKI, a residential and commercial remediation, repair, restoration, and disaster recovery franchise business providing claims processing and management solutions to the property and casualty insurance and commercial property industries.  DKI provides its franchise membership with business, education, product, service, and networking opportunities.

Industry Expert Advisor and Witness

• Provided industry and market data to JPMorgan Chase & Company to support the April 2007 Solera Holdings, LLC initial public offering.

• Provided expert testimony for a collision repair facility condemnation case. Testimony focus centered on the adverse business and revenue impact on a collision repair operation due to the potential loss of insurance company DRP business as a likely consequence of the any final facility condemnation due to eminent domain.

Listed

Mitchell International’s Managing Your Body Shop Business, The Industry Consultant’s Guide to Success, as a professionally recognized participating consultant available to the automotive and insurance industries for business, market, and strategic development.