The Collision Repair Executive Webcast (CREW) is a topical, high-level collision industry webcast with guest speakers, presentations and panel discussions on topics of interest and current events concerning the property and casualty insurance, collision repair and related auto physical damage aftermarket industries. The delivery format includes a web-based visual presentation of the content with a simultaneous audio conference call, enabling audience members to participate from the convenience of their home or office.
Webcast Date |
Topic |
Speaker/Panelists |
December 8, 2011 |
Changing Alternative Parts Landscape |
Robert Wagman
President, Co-CEO
LKQ
Terry Fortner
Vice President of Industry
Relations and Market Development
LKQ
|
November 17, 2011 |
The Investors View of the state of the Financial Markets |
Rex Green
BB&T Capital Markets
|
September 29,2011 |
Social Media: The Consumer Revolution |
Rich Tornetta
CollisionMax
Craig Camacho
Keenan Auto Body
|
June 23, 2011 |
J.D. Power 2010 Auto Claims Study |
Jeremy Bowler
Senior Director
J.D. Power
Mark Garrett
Research Director
J.D. Power
|
March 24, 2011 |
A panel of industry experts representing differing
perspectives will look at the current situation and
future impact of data privacy issues. |
Erica Eversman
Vehicle Information Services
Tony Passwater
AEII
Doug Kelly
CynCast
Nancy Fiorino
CARFAX
|
February 10, 2011 |
Collision Industry Conference future strategic priorities,
goals and objectives. |
Michael Quinn
Chairman
Collision Industry Conference
|
December 14, 2010 |
Not All Aftermarket Parts are Created Equal |
Jack Gillis
CAPA
|
October 21, 2010 |
LKQ/Keystone & NSF Discuss Assured Quality Aftermarket Replacement Parts |
Terry Fortner
VP Industry Relations & Market Development
LKQ Corporation
Robert Wagman
SVP Operations
LKQ Corporation
Robert Wm. Frayer Jr
P.E. Director of Engineering
NSF International
|
July 29, 2010 |
BB&T Capital Markets Discusses the Investors View of the Collision Repair |
Tony Cristello
Senior Vice President, Equity Research BB&T Capital Markets
|
May 20, 2010 |
Telematics and the Connected Car |
David Ferrick
Vice President and General Manger Insurance Market
Cross Country Automotive Services
|
March 25, 2010 |
CynCast Shop Rating System |
Doug Kelly
President
CynCast
|
February 4, 2010 |
Recognizing Professional Development Through Training: Building a Framework for the Future |
John Edelen
President & CEO
I-CAR |
December 3, 2009 |
APU Solutions Industry Overview |
APU Solutions
Charles Lukens
Chief Executive Officer
Scott Westbrook
Vice President of Sales |
September 24,2009 |
Challenging the Traditional Relationship Between OE Content and Managing Repair Costs |
Bill Lopez
Director, Collision Business, OE Connection
Jordan Miller
Manager Mopar Collision Parts Sales & Marketing, Chrysler
Mark Booher
Assistant Manager Collision Parts Marketing, American Honda
Steve Bertran
General Manager, Gates Auto Body
|
July 23, 2009 |
Challenges and opportunities facing repairers and insurers, technology’s impact on the industry, and CCC’s vision for the future. |
CCC Information Services Inc.
Jim Dickens
GM and Sr. VP, Automotive Services Group
Susanna Gotsch
Director, Industry Analyst
Mark Fincher
VP Market Solutions |
June 18, 2009 |
Enterprise, through its rental car management approach, assists collision repair operators and property and casualty insurance companies manage rental car expense and cycle time. |
Dave Smith
Vice President Strategic Solutions, Enterprise Rent-A-Car |
April 16, 2009 |
Panel discussion, CSI Issues, Challenges and Opportunities |
Panelists:
- John Webb, Senior Vice President, CSI Complete, Inc.
- Randy Hansen, Director, Allstate Insurance
- Rollie Benjamin, CEO, ABRA Auto Body and Glass, Inc.
- Jason Bertellotti, Senior Vice President, Mitchell International, Inc.
- Doug Kelly, President, CynCast,Inc.
- Fred Iantorno, Executive Director, CIECA
|
February 12, 2009 |
Media panel on how to position your business to succeed in a challenging economic environment |
Tim Sramick
Editor-in-Chief, Automotive Body Repair News
Jason Stahl
Editor, BodyShop Business
Russell Thrall Publisher, Collision Week
|
|
November 20, 2008 |
A summary overview of the results of J.D. Power’s Annual Insurance Industry Customer Satisfaction Study entitled “Improving Customer Satisfaction in the Claims Process.” |
Jeremy Bowler
Senior Director, Insurance Practice
Mark Garrett
Senior Research Manager, Insurance Practice
J.D. Power and Associates
|
|
September 18, 2008 |
Expert panel on "Going Green" relative to environmentally-friendly waterborne paint products. The discussion focused on converting to waterborne paint, trends, and issues and opportunities. |
Panel Participants:
Richard Farnan,
Azko Nobel
Fred Wissermann DuPont
Doug Beuke PPG
Nick Bartosek Sherwin Williams
|
July 17, 2008 |
State Farm Select Service OE Parts Electronic Ordering Program Update |
George Avery
Estimatics Consultant, P&C Claims
State Farm |
May 22, 2008 |
Allstate’s Auto Physical Damage Business and Process Model “Open Platform” Next Generation Release 2.5 |
Bill Daly, Assistant Vice President Claims
Nick Notte, Director Auto Claims
Allstate |
March 20, 2008 |
Impacting the personal auto insurance market and factors affecting the collision repair industry |
Brian Sullivan
President
Risk Information
Editor, The Auto Insurance Report |
January 31, 2008 |
Globalization and its impact on the property and casualty insurance and collision repair industries |
Tony Aquila
CEO
Solera |
November 29, 2007 |
J.D. Power Annual Survey Results and Rankings for Insurance Company Customer Satisfaction |
Jeremy Bowler
Senior Director, Insurance Practice
J.D. Power and Associates |
Sept. 27, 2007 |
Panel Discussion:
The state of the relationship between insurance companies and collision repairers and how to create mutual understanding, acceptance and improved working relationships. |
Panel participants:
- Roger Wright, V.P., Material Damage, Personal Lines, AIG
- Dan Bailey, COO, CARSTAR
- Darrell Amberson, Division Director,Collision Division, ASA, President, Lehman’s Garage, Minneapolis, MN
- Dan Risley, Executive Director, SCRS
- Bob Passmore, Director of Personal Lines, Property Causality Insurance Association of American
|
July 19, 2007 |
|
Terry Fortner
AVP Material Damage Technical Claims & Auto Subrogation
Nationwide Insurance |
May 24, 2007 |
Technology: Current Situation and Future Outlook |
Alex Sun
President
Mitchell International |
March 15,2007 |
Lean Manufacturing:
Differentiation through Improvements in Vehicle Repair Production Processes |
Bob Briselli
Strategic Planning Consultant, DuPont Refinishes
Jim Berkey
Director Business Development PPG Automotive Refinish
Paul Kraus
CEO
Craftsman Auto Body
Michael Giarrizzo
President and CEO
DCR Systems |
January 25, 2007 |
Factors Impacting the Personal Auto Insurance Market How these Factors Affect the Collision repair Industry |
Brian Sullivan
President
Risk Information
Editor, The Auto Insurance Report |
December 21, 2006 |
Collision Industry Transformation,
Challenges & Opportunities |
Roger Wright
Vice President
AIG Personal Lines Claims |
November 16,2006 |
Performance-Based Environment |
Beryl Carlew
Carlew & Associates |
October 26, 2006 |
Insurance Industry Trends |
George Avery
Estimatics Consultant, P&C Claims
State Farm |
